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Answering service for industries
Industry-specific answering by specialized virtual receptionists.
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Specialist knowledge for
specialist industries .
Sometimes you need more than just great service from your virtual receptionists. That’s why we offer industry-specific answering services across a range of industries, including:
E-commerce
Excellent 24/7/365 customer care and order management services.
Finance
Accounting, lender and financial service firms supported after hours.
Healthcare
Medical, dental, and clinics supported with 24-hr call answering and appointments.
Legal
Legal intake, lead conversion, live answering, your practice is covered 24/7.
Marketing & Media
Lead capture and conversion to improve your ROI with call answering & live chat.
Property
Assisting real estate professionals & property managers, with leads and service dispatch.
Service Providers
Commercial, residential home service providers; enjoy consistent customer support.
Tech Companies
24-hour response, client support & dispatching.
With trained Business Support Associates acting as the voice of your business, your customers receive industry-standard service every time.
Your partner in business.
We are proud to be IFA's preferred answering service for franchise businesses.
Integrate with ease.
Customize your booking process with our seamless integrations.
We connect with all your favorite software so your appointment scheduling process is automated. Share your calendar across a variety of platforms and watch your business grow.
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Join other happy customers.
Call today and discover why other businesses have chosen us.
FAQs
What is a 24/7 call answering service?
A 24/7 call answering service is an answering service staffed by friendly, professional customer experience experts who can answer your customer calls day or night. Excellent for after-hour calls or daytime overflow calls, a 24/7 answering service ensures your customers always reach a live person and receive superior customer care no matter when they call your business.
How should a call answering service answer my calls?
Quickly and with warmth and professionalism! We answer 99% of our clients’ calls within one to four rings. This – and our 5-star customer service – are the most important metrics we use to measure our success in offering you the best service.
Who is answering my phone and website chats?
All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments. Our people are our best asset, and soon they’ll be yours too.
How much does an answering service cost? Is billing done by the call, by the minute or by the month?
You’ll choose a monthly plan based on how many minutes you think you’ll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.
If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we’re happy to scale your services up or down before the next billing cycle.
Can’t find the answer to your question? Call us now: 800-700-8888
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These are the core values of AnswerConnect. Here is a book we think you might like.
Mindset
Carol Dweck
Our success is shaped not only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
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